Shipping
At Ella Ray Jewellery, we strive to provide our customers with a seamless shopping experience, which includes prompt and reliable shipping. Below you'll find information about our shipping policies and procedures.
We typically process orders within 3 business days of receiving them, unless you have selected Next Day Delivery. Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
UK
| Standard Delivery ( On orders over £99 ) | 2-3 working days | Free |
| Standard Delivery ( On orders under £99 ) | 2-3 working days | £5 |
| Next Day Delivery ( On orders placed before 1pm Mon- Thur ) | Next working day | £10 |
Europe
| Standard Delivery ( On orders over £199 ) | 5-7 working days | Free |
| Standard Delivery ( On orders under £199 ) | 5-7 working days | £15 |
North America
| Standard Delivery ( On orders over £249 ) | 5-7 working days | Free |
| Standard Delivery ( On orders under £249 ) | 5-7 working days | £20 |
Please ensure that you provide an accurate and complete delivery address when placing your order. We cannot be held responsible for any delays or issues with delivery that result from an incomplete or incorrect delivery address.
We do not currently ship to the rest of the world but if you would like to make an enquiry regarding this please email info@ellarayjewellery.com.